Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Based on our years of experience, we aim to get carpets completely dry in circa 2-3 hours. This is a general guideline, as factors like airflow, temperature and humidity in a room can also affect how quickly a carpet dries.

Q. Do you move furniture?

Certainly. Having lots of furniture in a room can make it harder to fully clean a carpet, so we move furniture as part of our service, at no extra cost. Our technicians are highly experienced professionals and will always move and replace items carefully. We recommend you move smaller accessories yourself off furniture before we arrive.

Q. Are you a local business?

Correct. We’re proud to offer local carpet and upholstery cleaning to all Welwyn Garden City customers. Our family-owned business remains firmly independent and not part of a franchise.

Q. How long will it take to clean my carpets?

Investing in the latest equipment means we can complete the cleaning process for one carpet in circa 20 minutes. Moving furniture can affect timescales, however - the more items you’ve got, the longer it’ll take. Room size and level of carpet soiling also determine cleaning times.

Q. What cleaning method do you use?

With our multi-stage carpet cleaning in Welwyn Garden City, we ensure pristine results for your carpets and upholstery. We’ve heavily invested in the latest, industry-approved machines and products that are geared up to remove the toughest of stains and all levels of deep-seated dirt. We use powerful steam cleaning machines that sanitise, neutralise and deodorise carpets, removing up to 98% of carpet debris, allergens and pathogens, using natural, safe and non-toxic processes. Our cleaning machines are also water-efficient and eco-friendly.

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