We use a 10 step cleaning process which includes hot water extraction, also known as steam cleaning. Our exclusive carpet cleaning method removes the toughest, deepest and dirtiest stains. Followed by a unique cleaning solution that's designed to penetrate deep within the carpet fibres. Then we use an extremely powerful suction to extract excess dirt, allergens and the remaining moisture in the carpet.
To achieve optimum results, a light vacuuming in the high traffic areas is recommended but not required.
On average, it will take our technician's around 20 minutes per room. This time can vary depending on the amount of furniture to be moved, the size of the room and also how soiled the carpet is.
Yes and there is no charge to move furniture.
It can take anywhere between 2-4 hours for the carpet to completely dry however drying time is affected by humidity, temperature and air flow to the carpets.
Our price includes treating for spots, moving furniture, and a 7-day satisfaction policy. The price quoted by our booking team is always the price paid, we guarantee no hidden fees or additional charges.
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we
Yes, we are fully insured for up to
Most major carpet manufacturers recommend hot water extraction as the preferred method. Hot-water extraction (steam cleaning) completed properly by a certified technician removes more soil and spots than dry cleaning methods.
No, although our process rinses the carpet deep down, moisture does not penetrate the backing of the carpet. With our powerful cleaning equipment, your carpet is thoroughly rinsed, but left only damp to the touch.