If you own carpets, the reality is, you’ll need to get them cleaned if you want them to stay in a good condition for many years. But the results you get, and the cleaning services you receive, can be dependent on a wide range of different factors. Therefore, knowing how to get things right, and which mistakes to avoid, are the key to successful outcomes for your carpets. According to our carpet cleaning Wembley business, here are three of the top mistakes to avoid, based on our years of industry knowledge and experience.
1. Picking the cheapest quote
When you’re looking for a local carpet cleaning North London company or elsewhere, depending on where you live, one of the factors that might have a big influence on your decision making is probably going to be price. We get this, and we understand that when you’ve got a tight budget to work to, you certainly won’t want to pay more than you need to.
However, it’s really important not to base your decision making alone on which company offers you the cheapest quote, because this could end up being a costly mistake that you sorely regret further down the line.
In some cases, some carpet cleaning companies offer a really cheap price quote as bait, to lure you in to make a booking. The problem is that the quote you were originally given might not end up being what you actually pay, because hidden extra charges could be added on top later on that you weren’t made aware of at the beginning. Additionally, the quote given might be for a very basic clean, which might not be enough for what your own carpets need.
It’s, therefore, really important that when you’re quoted a price to check with the company what this includes, and whether the quote is fixed. If you can get this in writing, even better.
Another thing that you need to be aware of when choosing a carpet cleaning company that offers rock bottom prices is what sort of service you’ll actually receive. Quite often, companies that charge bargain prices don’t invest in using the best or most efficient cleaning equipment or spend money on making sure their staff have the right level of up-to-date skills, training and qualifications. This could mean that your carpets don’t end up as clean as you might have hoped for, and you may then need to spend more money finding someone else to finish the job off properly.
A cut-price cleaning company might also use cheap chemicals and artificial detergents to clean your carpets with, which could undermine the integrity of your carpets and possibly damage them. Cheap cleaning products often leave sticky residues in the carpet which attracts new dirt quickly, meaning you could end up paying for more cleaning sooner than you’d expected, making your original choice of cleaning provider a false economy.
Plus, from a health perspective, are you willing to put yourself at risk of exposure to potentially toxic or harmful cleaning residues in your carpets, just to save a few pounds?
Either way, it’s a good idea to check what a company uses when cleaning your carpets, no matter what it quotes you.
When you pick our carpet cleaning Harrow services, we charge fair and reasonable prices for our cleaning, and our price quotes are fixed. We invest in both the training of our staff, and the equipment we use, and we operate a natural, eco-friendly, non-toxic approach to cleaning, delivering long-lasting results.
2. Not doing your research
Another basic schoolboy error people make when getting their carpets cleaned is not doing any, or enough, background research on the company they’re considering booking with.
Not all carpet cleaning North London businesses are the same, so whilst you might receive a brilliant service from one company, another could leave you feeling very underwhelmed. Making sure you choose the former and not the latter is crucial, and it all comes down to doing a bit of homework.
Start by looking at a cleaning company’s website to get as much information about the business and services as possible. Check to see if the company has full business insurance and whether it’s accredited or affiliated with any trade organisations.
If you’ve got any questions, get in touch with them. How they respond to you will give you a good indication of how friendly, helpful and knowledgeable are. Find out what you can expect from their services, what level of skills and qualifications their cleaning staff have, and what kind of methods or equipment they use, and if they offer any aftercare services or guarantees with their work.
Importantly, hearing what actual customers have to say about a carpet cleaning company can give you an unbiased, warts-and-all view, because reading a company’s website or brochure alone won’t give you an impartial perspective.
When reading customer reviews and testimonials, don’t just look at those on a company’s website, because, naturally, they’re bound to just publish the best feedback on their own site – and can you really be sure that they aren’t fake just to bolster a company’s profile?
Look, instead, on sites such as Checkatrade or Trustpilot, where the reviews a company receives are checked and verified, so you can be certain that they’re genuine.
For example, at our carpet cleaning Wembley company, we’ve got over 20,000 five star reviews on these trade sites, which helps customers to know that we’re a reputable, trusted choice when their carpets need cleaning.
3. Using hired equipment
A common mistake that many carpet owners make is not realising how much more effective the results will be from using a professional company compared to trying to clean a carpet yourself.
The problem is, there are so many online tutorials and DIY hacks that make it look so simple to clean a carpet yourself, and whilst some of these can work, they shouldn’t be seen as a replacement for getting your carpets professionally cleaned at least once per year.
Another mistake that people frequently make is thinking that they can save a bit of money by hiring a machine to deep clean their carpets themselves. This again comes with its own drawbacks.
Machines you can hire to clean your carpets are usually much more inferior than those used by professionals, so you’re not likely to get the same high standard of results.
It’s worth remembering that a professional carpet cleaning company employs staff that are highly knowledgeable, fully trained and skilled at dealing with all aspects of cleaning a carpet, including having in-depth understanding of how to clean different carpet fabrics and dyes. If you don’t have this level of expertise yourself, you can’t possibly expect the same outcomes for your carpets, and, worse still, any DIY cleaning attempts you make could risk causing damage to the carpet itself.
It’s really not worth taking any risks when you consider how expensive it is to replace or repair a carpet, so avoid the mistakes and get the results you truly want by contacting Carpet Bright UK.
