Frequently Asked Questions – Professional Carpet Cleaning

Professional Carpet Cleaning Kent

Q: Will a professional clean shrink my carpets?

 

A: No, it won’t. In the past this sometimes happened because carpets had backings made out of jute. This is a natural fibre which can shrink when it gets excessively wet, so the combination of jute plus old-style steam cleaning using lots of water could bring this unfortunate result about. Luckily nowadays things are different: almost all carpet has a synthetic backing, which helps prevent shrinkage. But modern powerful extraction equipment such as that used by Carpet Bright UK means that carpets don’t need to be soaked through to be really effectively deep cleaned, and thus the problem is avoided.

 

Q: Once you have cleaned a carpet does it get dirty quicker afterwards?

 

A: Not with the deep carpet cleaning system that we use. When residue is left behind in an incomplete clean, it can rise to the surface of the carpet as water evaporates, giving the impression of rapid re-soiling. But all that really means is that the dirt and debris were not properly removed in the first place. Carpet Bright UK’s deep cleaning process uses pressurised hot water and advanced cleaning agents to loosen dirt, which is then thoroughly removed Then we treat the carpet with a pH-balancing rinse and follow up with powerful vacuuming, leaving your carpet soft and clean.

 

Q: When my carpets are cleaned, will the floor underneath get wet?

 

A: No. We use a very powerful, deep-cleaning rinse, but the machines we use extract the rinse, the cleaning solution and the dirt very effectively in the same step. This results in carpets that are as clean as possible without a lot of water being used. This allows us to leave your padding and sub-floor dry, and of course speeds up drying time..

 

Q: How long will it take my carpet to dry?

 

A: There are a number of variables so it’s impossible to give a general answer, Your technician will examine the carpet closely during the cleaning process and will give you a clear answer, Factors like carpet material and type, and the relative humidity in your home, can affect the drying time. On average carpets dry within 2 to 4 hours after our cleans, but you can walk on during this time in necessary.

 

Q: Why is the three-step hot water extraction the method preferred by professional carpet cleaners?

 

A: It’s vital to use water to flush out the cleaning agents and dirt. Hot water extraction is the very effective method we use. If you wonder why it’s necessary, just imagine washing your clothes and not rinsing them. That’s what happens to carpet cleaned without the hot water extraction method.) A 3-step process involves a pre-conditioning cleaning spray to loosen soil, a thorough hot water fibre rinse and a powerful vacuum clean to extract all dirt and debris along with the cleaning products and as much water as possible.

 

Q: I’ve heard that water can ruin carpets. Is that true?

 

A: No. What harms carpet is poor quality machinery that doesn’t remove enough of the water afterwards. If the carpet is left wet, that can cause serious problems.

 

Q: Does Scotchgard carpet protector really work?

 

A: It absolutely does. We choose to use the product that works the best – and that’s Scotchgard. Nowadays most new carpet comes with protector on it – applied by the carpet manufacturer. But the normal wear and tear of feet on carpet, plus pets and other environmental hazards, means that this wears off over time and will need to be re-applied.

 

Q: Why is vacuuming my carpet important?

 

A: Vacuum cleaning helps remove particles of dirt which make carpets appear drab and can also damage their fibres. Cut down on the amount of dirt being walked into your home by using doormats, and keep up a regular routine of cleaning which focuses on the areas of your home with the highest foot fall. A carpet that’s kept clean will be a real asset to your home and will also last for longer.

 

Q: What type of vacuum cleaner is best?

 

A: Almost any model will remove surface dirt, but only a high quality machine can effectively remove the soil that’s embedded in the pile. We recommend using a vacuum cleaner with a rotating brush or beater/brush combination – this will really loosen dirt that has sunk in deeply. Be careful not clean thick loop pile carpets with a rotating brush-style vacuum cleaner as this can make the carpet’s surface fuzzy. For those carpets, we recommend a good quality suction-only machine. A professional carpet cleaner can advise you.

 

Q: How can I best maintain my new carpet warranty?

 

A: Three key things will maintain your new carpet’s warranty, and we’re constantly surprised how many people neglect them:
1. Vacuum frequently
2. Clean spills promptly
3. Have periodic professional carpet cleans

 

Q: Why is professional cleaning important?

 

A: Regular professional cleaning is vital to keep your carpet looking its best and to maintain a hygienic environment in your home. For regular maintenance or when vacuuming no longer removes all of the soil, or you have not been able to remove spots following the recommended carpet care and cleaning procedures, call a trained and qualified professional cleaner. All Carpet Bright UK’s technicians are certified to the industry’s standards and under the construction of various types of carpet, carpet care products, and safe, effective cleaning methods to help maintain carpets at their beset.

 

Q: How often should my carpet be cleaned?

 

A: We recommend professional cleaning at least every 12 months.

 

Q: I’ve heard it’s best to put off having your carpet cleaned as long as possible, is this true?

 

A: No. The opposite is the case, as neglecting to deep clean carpets can lead to dirt building up and causing abrasion, which damages their fabric. Major carpet mills today recommend annual professional deep cleaning at least. The higher the footfall in a particular area of your home, the more often the carpet will need cleaning.

 

Q: Do you serve London?

 

A: Yes. Our expert technicians serve London and the surrounding area’s. Our carpet cleaning London service is award-winning and we’re proud to be the most recommend carpet cleaners in London.

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