Carpet Bright UK is proud to be members of Checkatrade.com. We always stand by our work and our carpet cleaning technicians take great pride in providing a reliable and professional service.
We currently have thousands of positive customer reviews on our Checkatrade page, with an average score of 9.99 out of 10 based on our workmanship, reliability, tidiness and courtesy. To show our commitment to quality and service, we have agreed to uphold the famous Checkatrade standard.
Checkatrade members agree to:
- Be honest in all dealings with you
- Tell you about any call-out fees before coming to you
- Let you know straightaway if they can’t do the work
- Keep appointments and arrive on time (calling in advance if they need to reschedule)
- Be realistic about when they can start work and how long it will take
- Be courteous. Treat you, your property and belongings with respect
- Keep you in the picture about all aspects of the work
- Return phone messages promptly
- Create an additional contract for variations from the original agreement
- Deal with complaints promptly and professionally
- Never demand cash payment
- Never be verbally or physically abusive or threatening to a customer in any way
- Not obtain work through cold calling