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Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Probably sooner than you imagined! With our high-tech equipment, most carpets are fully dry in an impressive 2-3 hours, and can be used right away. This isn’t a fixed timescale, however, as room conditions, like temperature and humidity, influence the drying process.

Q. Do you move furniture?

When you choose our carpet cleaning in Morden, we provide a free furniture removal service, so we can fully access every bit of the carpet. Our fully insured technician will also move furniture back afterwards, and we can put special pads under furniture to protect your carpets. It’s a good idea to empty furniture or move items off it before our appointment.

Q. Are you a local business?

Yes. We’re proud, independent, family-owned carpet cleaners in Morden that aren’t tied-down by the restrictions of working as part of a large franchise.

Q. How long will it take to clean my carpets?

Once we’ve inspected your carpets, we can give you a good idea of timescales. But, on average, expect most carpets to be cleaned in around 20 minutes. How much furniture requires moving, how unclean a carpet is and how big the carpet is can affect timescales.

Q. What cleaning method do you use?

Over the years, our carpet cleaners in Morden have fine-tuned the cleaning process to enable us to deliver the most reliable, long-lasting outcomes. Our five-step method begins with a carpet inspection, followed by a rigorous vacuum clean using a powerful HEPA cleaner that removes ingrained dry soil. We’ll then tackle any stains using an effective stain remover. Our technician then steam cleans a carpet with an industrial strength machine that thoroughly cleans, sanitises, neutralises and deodorises carpets before we get them dry again.

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