Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Typically, 2-3 hours. We can’t promise this, however, as each job varies and how hot, cold or humid a room is all affect drying times. However, rest assured, we use leading cleaning equipment that’s designed to fully dry carpets really fast.

Q. Do you move furniture?

Indeed. We move and clean under furniture, free of charge. It would help us, though, if you could take accessories out of furniture, such as books or clothes, or move items resting on furniture, like lamps or plants. We employ careful, respectful, professional technicians who are experienced in moving and replacing furniture. We can also place pads under furniture.

Q. Are you a local business?

That’s correct. At our family-owned carpet cleaners, we provide local carpet cleaning New Ash Green services that are personalised and professional.

Q. How long will it take to clean my carpets?

There are a number of variables to consider, such as carpet size, level of soiling and how much furniture you’ve got in a room. But, generally speaking, expect the average carpet to be cleaned by our professional technician in around 20 minutes.

Q. What cleaning method do you use?

Your carpets and upholstery will be cleaned using a tried-and-tested cleaning process made up of five stages. All carpets are provided with tailored cleaning catered to their own needs. We clean with high-performance HEPA vacuum and steam cleaners, which we trust to deliver exceptionally high-quality outcomes. During our cleaning process, we also treat stains, dissolving even stubborn carpet marks using natural, residue-free products. Our cleaning method reliably shifts all types of soiling, odours, allergens and dirt.

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