Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Although we can’t promise a guaranteed drying time, as each job’s different, in most cases carpets are fully dry after just 2-3 hours. The temperature and humidity in a room can affect drying times, but we can also use a hot air dryer to shorten the process.

Q. Do you move furniture?

It’s always preferable to clean all areas of a carpet, so, yes, we can move furniture for free, to give us complete access to your carpets. Once cleaning is finished, we’ll return items to their correct place, putting special pads under furniture, if needed. We recommend you move possessions off, or from, furniture before we arrive.

Q. Are you a local business?

Yes. Our carpet cleaners have been operating in the local area since 1995. We’re an established, family-run business in Chelsfield that caters for all local customers.

Q. How long will it take to clean my carpets?

20 minutes, or thereabouts, per room. We can’t guarantee this, however, as the more items of furniture we need to move, the bigger the room and carpet size, and the more soiled a carpet is, the longer cleaning may take. We’ll always let you know what you can expect beforehand.

Q. What cleaning method do you use?

Only the best will do for your carpets, so we use a highly dependable cleaning procedure involving a number of stages. All carpets are given a pre-cleaning inspection. We’ll then loosen and remove dry soil, before applying a powerful stain remover. Our carpet cleaners in Chelsfield then deep clean carpets to get rid of all the muck and grime festering in fabrics. We use powerful, industrial strength HEPA vacuum cleaners and steam cleaning machines, which work right the way down from the carpet surface to the underlay.

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