Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

In most cases, 2-3 hours. Our carpet cleaners in Hanwell use rapid cleaning and drying equipment, for your convenience. Drying times can, however, be dependent on each carpet and the room conditions, but we own equipment that can help to shorten the drying time.

Q. Do you move furniture?

Moving furniture is included free of charge in our carpet cleaning service. However, it would be helpful if you could clear any items from inside or off furniture before we arrive. After your carpets have been deep cleaned, we’ll put your furniture back how it was. To protect carpets, we can even add special pads to the bottom of furniture to prevent indentations.

Q. Are you a local business?

Sure. Since 1995, our family-run business has been offering professional carpet cleaning services to all Hanwell residents and businesses. Our cleaning technicians are also local.

Q. How long will it take to clean my carpets?

It can vary, but the average time is around 20 minutes per room. The smaller the carpet, the less furniture we need to move and the less soiled a carpet is, all reduce the time it takes for us to deep clean a carpet.

Q. What cleaning method do you use?

We’ve developed a five-step cleaning method that is dependable for all carpets and upholstery. We always start with a pre-cleaning inspection, so our cleaning can be adapted to suit a particular fabric type, if necessary. We prepare a carpet by vacuuming away all ingrained dry soil and applying a stain remover. Once this has been allowed to work, we’ll remove all remaining dirt, residues, allergens, odours and other soiling using a high-performance steam cleaning machine, before carpets are then rapidly dried.

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