Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

The powerful nature of our cleaning machines allows us to complete the carpet drying process in a fast 2-3 hours. Bear in mind that room temperature, airflow and humidity can affect how quickly a carpet dries, so our timescales are never guaranteed.

Q. Do you move furniture?

We do, indeed – and we don’t charge extra for this service! However, we recommend that customers take small accessories off furniture first, such as lamps, or books from shelves, etc, so furniture is easier for us to lift. Once we’ve cleaned all areas of your carpets, we’ll put your furniture back, even placing protector pads under furniture, where required.

Q. Are you a local business?

Yes, we are. We provide local carpet cleaning in Hawley for domestic and commercial customers. Our carpet cleaning company is family-owned and independent.

Q. How long will it take to clean my carpets?

We estimate about 20 minutes per carpet. Bear in mind this can vary according to the level of carpet soiling, how much furniture we have to move off a carpet and the size of carpet.

Q. What cleaning method do you use?

However soiled your carpets are, we use a reliable, five-step cleaning method that’s designed to eliminate up to 98% of dirt from a carpet. Our carpet cleaners in Hawley have invested in modern HEPA vacuum cleaners and steam cleaning machines, as well as powerful products that remove stains, odours and unhealthy irritants. Every carpet is provided with tailored cleaning, suited to its specific needs. We also use natural, carpet-safe and human- and pet-friendly cleaning solutions, from start to finish.

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