Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Expect your carpets to be fully dry in around 2-3 hours, depending on the humidity, temperature and airflow in a room. We always strive to use the most efficient cleaning equipment that offers the fastest drying times in the industry.

Q. Do you move furniture?

It’s always preferable to clean all areas of a carpet, so, yes, we can move furniture for free, to give us complete access to your carpets. Once cleaning is finished, we’ll return items to their correct place, putting special pads under furniture, if needed. We recommend you move possessions off, or from, furniture before we arrive.

Q. Are you a local business?

We are. We employ local staff and clean carpets for local customers in Mitcham. Our business is family-owned and proudly independent, so we don’t work as part of a huge chain.

Q. How long will it take to clean my carpets?

Our highly experienced technicians use modern equipment that can clean a carpet in just 20 minutes. Timescales can be influenced by a range of factors, however, including carpet size and level of soiling. How much furniture requires moving also impacts cleaning times.

Q. What cleaning method do you use?

Your carpets and upholstery will be cleaned using a tried-and-tested cleaning process made up of five stages. All carpets are provided with tailored cleaning catered to their own needs. We clean with high-performance HEPA vacuum and steam cleaners, which we trust to deliver exceptionally high-quality outcomes. During our cleaning process, we also treat stains, dissolving even stubborn carpet marks using natural, residue-free products. Our cleaning method reliably shifts all types of soiling, odours, allergens and dirt.

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