Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Owning modern, water-efficient cleaning machines and hot air dryers means drying a carpet can take only 2-3 hours. This isn’t guaranteed, however, as room temperature and humidity, as well as airflow, can all affect the speed at which a carpet dries.

Q. Do you move furniture?

Absolutely – and we don’t charge for this. Our carpet cleaning Thornton Heath technician will move and replace furniture so we can clean a carpet all over. If necessary, we can also put soft pads under furniture afterwards, to prevent indentations in a carpet. So it’s easier and quicker for us to move furniture, we recommend you empty it first or remove accessories from it.

Q. Are you a local business?

We are a local carpet cleaning business serving homes and businesses in Thornton Heath. Our family-run carpet cleaners also employ local, fully vetted cleaning technicians.

Q. How long will it take to clean my carpets?

We’re proud of our impressively fast cleaning timescales, where one carpet can be thoroughly cleaned in just 20 minutes, on average. That said, factors like room size, carpet soiling and the amount of furniture we need to move all affect time length.

Q. What cleaning method do you use?

At our award-winning carpet cleaning Thornton Heath business, we use an exclusive cleaning process involving five separate stages. After each carpet has been carefully inspected, it will be thoroughly vacuumed to remove dry soil. We’ll then pre-treat it, applying a stain remover if carpet stains are present. Our technicians then steam clean a carpet, penetrating deep inside carpet fibres, using a high-pressure machine that fully sanitises, neutralises and deodorises a carpet. Our cleaning method is safe for carpets, humans and pets.

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