Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

We use powerful, commercial grade cleaning equipment, so carpets are normally dried really quickly. The average carpet is completely dry in 2-3 hours. Room temperature, humidity and airflow to a carpet can affect drying times, however.

Q. Do you move furniture?

Yes, we offer this service for free, whether you have one or several items of furniture that need moving. Once carpets are fully cleaned, we’ll return your furniture to its rightful place again - so leave the hard work to us! If you can, we recommend you move belongings inside or on top of furniture prior to our visit. We also put protective pads under furniture.

Q. Are you a local business?

We are, yes. Our family-owned carpet cleaners enjoy a highly respected reputation in Frensham and the surrounding local areas. Our qualified technicians are also based locally.

Q. How long will it take to clean my carpets?

Because we use the latest cleaning machines, it takes our technicians a quick 20 minutes to clean a carpet, on average. We’ll let you know how long we think it will take for your own carpets, based on room size, carpet soilage and how much furniture needs moving.

Q. What cleaning method do you use?

We’ve developed a five-step cleaning method that is dependable for all carpets and upholstery. We always start with a pre-cleaning inspection, so our cleaning can be adapted to suit a particular fabric type, if necessary. We prepare a carpet by vacuuming away all ingrained dry soil and applying a stain remover. Once this has been allowed to work, we’ll remove all remaining dirt, residues, allergens, odours and other soiling using a high-performance steam cleaning machine, before carpets are then rapidly dried.

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