Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Not long at all. Usually around 2-3 hours, on average. Timescales can vary, based on room temperature, humidity and airflow to a carpet. We always use the latest equipment that keeps drying times to a minimum, for your peace of mind.

Q. Do you move furniture?

Certainly. Having lots of furniture in a room can make it harder to fully clean a carpet, so we move furniture as part of our service, at no extra cost. Our technicians are highly experienced professionals and will always move and replace items carefully. We recommend you move smaller accessories yourself off furniture before we arrive.

Q. Are you a local business?

Correct. We’re proud to offer local carpet and upholstery cleaning to all Farnham customers. Our family-owned business remains firmly independent and not part of a franchise.

Q. How long will it take to clean my carpets?

Investing in the latest equipment means we can complete the cleaning process for one carpet in circa 20 minutes. Moving furniture can affect timescales, however - the more items you’ve got, the longer it’ll take. Room size and level of carpet soiling also determine cleaning times.

Q. What cleaning method do you use?

Your carpets will be thoroughly cleaned, sanitised, neutralised and deodorised during our multi-step cleaning procedure. We use the most up-to-date machines and equipment that produce impressive, durable results. Our cleaning method takes into account the individual fabric and condition of a carpet, ensuring the most appropriate treatments are used. Our steam cleaning machines remove up to 98% of dirt, using safe, natural processes that deep clean a carpet from top to bottom.

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