Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Room temperature, humidity and airflow to a carpet influence how long it takes for a carpet to dry. But, generally speaking, most carpets we clean are fully dry in 2-3 hours. Once dry, you can have immediate access to your carpets again.

Q. Do you move furniture?

Sure. Included free in the service, our technician will move furniture so we can fully clean the carpet area underneath. To make it easier for us to move furniture, it would be preferable if you could empty furniture or move ornaments and accessories off it. We’ll put your furniture back in its original place, adding protective pads underneath, if required.

Q. Are you a local business?

Yes. We’re proud, independent, family-owned carpet cleaners in Hale that aren’t tied-down by the restrictions of working as part of a large franchise.

Q. How long will it take to clean my carpets?

Advances in modern technology means we can clean a carpet in a fast 20 minutes. This is a general guideline, however, as times can vary according to the amount of furniture to be moved, the size of a room and how much cleaning an individual carpet requires.

Q. What cleaning method do you use?

We use a powerful cleaning method that is reliable at removing even the toughest of stains and ingrained dirt and debris in a carpet. Consisting of five individual stages, we inspect a carpet first, vacuum it to loosen dry soil, pre-treat it with a stain remover, deep clean it with an industrial strength steam cleaning machine and quickly return a carpet to a fresh, dry condition again. We clean with market-leading machines, which work deep into a carpet, eliminating widespread dirt, odours, dust mites, pet soiling, stains, bacteria, germs, etc.

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