Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Room temperature, humidity and airflow to a carpet influence how long it takes for a carpet to dry. But, generally speaking, most carpets we clean are fully dry in 2-3 hours. Once dry, you can have immediate access to your carpets again.

Q. Do you move furniture?

Our goal is to make life easy for customers, so, yes, we do move furniture for you – at no extra cost! The only thing we ask is if you could empty furniture or move accessories from the top of furniture. Other than that, leave all the moving and lifting to us. We’ll put everything back in its correct place again, before we leave. We can also put protective pads under furniture.

Q. Are you a local business?

We certainly are. We visit all customers in Hinchley Wood and operate locally, employing local staff and providing tailored carpet and upholstery cleaning that residents can trust.

Q. How long will it take to clean my carpets?

20 minutes, or thereabouts, per room. We can’t guarantee this, however, as the more items of furniture we need to move, the bigger the room and carpet size, and the more soiled a carpet is, the longer cleaning may take. We’ll always let you know what you can expect beforehand.

Q. What cleaning method do you use?

Your carpets will be thoroughly cleaned, sanitised, neutralised and deodorised during our multi-step cleaning procedure. We use the most up-to-date machines and equipment that produce impressive, durable results. Our cleaning method takes into account the individual fabric and condition of a carpet, ensuring the most appropriate treatments are used. Our steam cleaning machines remove up to 98% of dirt, using safe, natural processes that deep clean a carpet from top to bottom.

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