Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Although we can’t promise a guaranteed drying time, as each job’s different, in most cases carpets are fully dry after just 2-3 hours. The temperature and humidity in a room can affect drying times, but we can also use a hot air dryer to shorten the process.

Q. Do you move furniture?

Absolutely – and we don’t charge for this. Our carpet cleaning Malden Rushett technician will move and replace furniture so we can clean a carpet all over. If necessary, we can also put soft pads under furniture afterwards, to prevent indentations in a carpet. So it’s easier and quicker for us to move furniture, we recommend you empty it first or remove accessories from it.

Q. Are you a local business?

Yes. Our carpet cleaners have been operating in the local area since 1995. We’re an established, family-run business in Malden Rushett that caters for all local customers.

Q. How long will it take to clean my carpets?

It takes our technician only 20 minutes to clean a single carpet. We can’t guarantee this, however, as factors like room size, number of furniture items to be moved and how much soiling a carpet has received all influence cleaning times.

Q. What cleaning method do you use?

Every carpet will receive a meticulous clean, using our industrial strength equipment and powerful products. To enable the highest levels of dirt to be lifted from each carpet, we’ve developed a proven, five-step cleaning method. After a carpet has been assessed, it will be vacuumed with the latest HEPA machine. We’ll then apply a stain remover to work deep to dissolve any carpet stains. All cleaning residues as well as remaining dirt, allergens, odours, etc are then extracted with a tough, high-performance steam cleaning machine.

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