Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

On average, expect a carpet to be fully dry again in 2-3 hours, thanks to our powerful cleaning machines. Timescales may, however, vary, depending on conditions such as temperature, humidity and how much airflow a carpet gets.

Q. Do you move furniture?

Yes. By moving your furniture it gives us full access to your carpets during cleaning. Everything will be carefully put back in place once cleaning is completed. All we ask is that you move any ornaments, accessories, etc from, or off, furniture before we arrive, so furniture is less awkward for us to move. We move your furniture at no extra cost.

Q. Are you a local business?

Indeed. We’re a family-run carpet cleaning company operating in Purfleet. We offer our services to local homes and businesses in the area.

Q. How long will it take to clean my carpets?

It takes our technician only 20 minutes to clean a single carpet. We can’t guarantee this, however, as factors like room size, number of furniture items to be moved and how much soiling a carpet has received all influence cleaning times.

Q. What cleaning method do you use?

At our award-winning carpet cleaning Purfleet business, we use an exclusive cleaning process involving five separate stages. After each carpet has been carefully inspected, it will be thoroughly vacuumed to remove dry soil. We’ll then pre-treat it, applying a stain remover if carpet stains are present. Our technicians then steam clean a carpet, penetrating deep inside carpet fibres, using a high-pressure machine that fully sanitises, neutralises and deodorises a carpet. Our cleaning method is safe for carpets, humans and pets.

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