Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Not long at all. Usually around 2-3 hours, on average. Timescales can vary, based on room temperature, humidity and airflow to a carpet. We always use the latest equipment that keeps drying times to a minimum, for your peace of mind.

Q. Do you move furniture?

It’s always preferable to clean all areas of a carpet, so, yes, we can move furniture for free, to give us complete access to your carpets. Once cleaning is finished, we’ll return items to their correct place, putting special pads under furniture, if needed. We recommend you move possessions off, or from, furniture before we arrive.

Q. Are you a local business?

Correct. We’re proud to offer local carpet and upholstery cleaning to all Esher customers. Our family-owned business remains firmly independent and not part of a franchise.

Q. How long will it take to clean my carpets?

There are a number of variables to consider, such as carpet size, level of soiling and how much furniture you’ve got in a room. But, generally speaking, expect the average carpet to be cleaned by our professional technician in around 20 minutes.

Q. What cleaning method do you use?

Your carpets and upholstery will be cleaned using a tried-and-tested cleaning process made up of five stages. All carpets are provided with tailored cleaning catered to their own needs. We clean with high-performance HEPA vacuum and steam cleaners, which we trust to deliver exceptionally high-quality outcomes. During our cleaning process, we also treat stains, dissolving even stubborn carpet marks using natural, residue-free products. Our cleaning method reliably shifts all types of soiling, odours, allergens and dirt.

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