Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Although we can’t promise a guaranteed drying time, as each job’s different, in most cases carpets are fully dry after just 2-3 hours. The temperature and humidity in a room can affect drying times, but we can also use a hot air dryer to shorten the process.

Q. Do you move furniture?

Our goal is to make life easy for customers, so, yes, we do move furniture for you – at no extra cost! The only thing we ask is if you could empty furniture or move accessories from the top of furniture. Other than that, leave all the moving and lifting to us. We’ll put everything back in its correct place again, before we leave. We can also put protective pads under furniture.

Q. Are you a local business?

Yes. Our carpet cleaners have been operating in the local area since 1995. We’re an established, family-run business in Pilgrims Hatch that caters for all local customers.

Q. How long will it take to clean my carpets?

We provide fast and reliable carpet cleaning in Pilgrims Hatch, so a single carpet can be meticulously cleaned in as little as 20 minutes. This does, however, depend on different factors, like room size, whether we need to move a lot of furniture and how much cleaning a carpet needs.

Q. What cleaning method do you use?

Your carpets and upholstery will be cleaned using a tried-and-tested cleaning process made up of five stages. All carpets are provided with tailored cleaning catered to their own needs. We clean with high-performance HEPA vacuum and steam cleaners, which we trust to deliver exceptionally high-quality outcomes. During our cleaning process, we also treat stains, dissolving even stubborn carpet marks using natural, residue-free products. Our cleaning method reliably shifts all types of soiling, odours, allergens and dirt.

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