Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Owning modern, water-efficient cleaning machines and hot air dryers means drying a carpet can take only 2-3 hours. This isn’t guaranteed, however, as room temperature and humidity, as well as airflow, can all affect the speed at which a carpet dries.

Q. Do you move furniture?

Indeed. We move and clean under furniture, free of charge. It would help us, though, if you could take accessories out of furniture, such as books or clothes, or move items resting on furniture, like lamps or plants. We employ careful, respectful, professional technicians who are experienced in moving and replacing furniture. We can also place pads under furniture.

Q. Are you a local business?

That’s correct. At our family-owned carpet cleaners, we provide local carpet cleaning Shenfield services that are personalised and professional.

Q. How long will it take to clean my carpets?

We’re proud of our impressively fast cleaning timescales, where one carpet can be thoroughly cleaned in just 20 minutes, on average. That said, factors like room size, carpet soiling and the amount of furniture we need to move all affect time length.

Q. What cleaning method do you use?

Every carpet will receive a meticulous clean, using our industrial strength equipment and powerful products. To enable the highest levels of dirt to be lifted from each carpet, we’ve developed a proven, five-step cleaning method. After a carpet has been assessed, it will be vacuumed with the latest HEPA machine. We’ll then apply a stain remover to work deep to dissolve any carpet stains. All cleaning residues as well as remaining dirt, allergens, odours, etc are then extracted with a tough, high-performance steam cleaning machine.

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