Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Based on our years of experience, we aim to get carpets completely dry in circa 2-3 hours. This is a general guideline, as factors like airflow, temperature and humidity in a room can also affect how quickly a carpet dries.

Q. Do you move furniture?

Our goal is to make life easy for customers, so, yes, we do move furniture for you – at no extra cost! The only thing we ask is if you could empty furniture or move accessories from the top of furniture. Other than that, leave all the moving and lifting to us. We’ll put everything back in its correct place again, before we leave. We can also put protective pads under furniture.

Q. Are you a local business?

Yes. Although we’ve rapidly expanded over the years, our family-owned carpet cleaners in Waltham Abbey still offer a local, personalised carpet and upholstery cleaning service.

Q. How long will it take to clean my carpets?

Investing in the latest equipment means we can complete the cleaning process for one carpet in circa 20 minutes. Moving furniture can affect timescales, however - the more items you’ve got, the longer it’ll take. Room size and level of carpet soiling also determine cleaning times.

Q. What cleaning method do you use?

With our multi-stage carpet cleaning in Waltham Abbey, we ensure pristine results for your carpets and upholstery. We’ve heavily invested in the latest, industry-approved machines and products that are geared up to remove the toughest of stains and all levels of deep-seated dirt. We use powerful steam cleaning machines that sanitise, neutralise and deodorise carpets, removing up to 98% of carpet debris, allergens and pathogens, using natural, safe and non-toxic processes. Our cleaning machines are also water-efficient and eco-friendly.

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