Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

The powerful nature of our cleaning machines allows us to complete the carpet drying process in a fast 2-3 hours. Bear in mind that room temperature, airflow and humidity can affect how quickly a carpet dries, so our timescales are never guaranteed.

Q. Do you move furniture?

Yes, of course. Leave all of the lifting to us! We move furniture off your carpets for free, and will replace everything once we’ve finished. This ensures we have full access to your carpets when we clean. It’s a good idea to move any small items or accessories, such as lamps, books, ornaments, clothes, etc, off, or out of, your furniture first.

Q. Are you a local business?

Yes, we’re local to West Molesey and not part of a chain. Our family-run business has been established since 1995 and employs a great team of local, professional technicians.

Q. How long will it take to clean my carpets?

Our carpet cleaners in West Molesey can clean a carpet in approximately 20 minutes, thanks to using efficient cleaning technology. Factors like how much furniture needs moving, room size and amount of carpet soiling can influence cleaning times, however.

Q. What cleaning method do you use?

With a focus on natural, safe cleaning, we use eco-friendly, non-toxic solutions as part of our multi-step cleaning procedure. We start off by inspecting a carpet, then vacuum clean it using a powerful HEPA machine. Once ingrained dry soil has been removed, we’ll apply a stain removal solution to a carpet. Our fully insured technicians then deep clean a carpet with a high-tech steam cleaning machine, effectively sanitising, neutralising and deodorising a carpet, removing up to 98% of dirt, allergens and other substances.

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