Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Not long at all. Usually around 2-3 hours, on average. Timescales can vary, based on room temperature, humidity and airflow to a carpet. We always use the latest equipment that keeps drying times to a minimum, for your peace of mind.

Q. Do you move furniture?

Certainly. Having lots of furniture in a room can make it harder to fully clean a carpet, so we move furniture as part of our service, at no extra cost. Our technicians are highly experienced professionals and will always move and replace items carefully. We recommend you move smaller accessories yourself off furniture before we arrive.

Q. Are you a local business?

Correct. We’re proud to offer local carpet and upholstery cleaning to all Camden Town customers. Our family-owned business remains firmly independent and not part of a franchise.

Q. How long will it take to clean my carpets?

Each carpet takes approximately 20 minutes for us to clean, but room size and level and type of carpet soiling can influence this. How much furniture needs moving off the carpet can also impact the length of time it takes us to clean.

Q. What cleaning method do you use?

We use a powerful cleaning method that is reliable at removing even the toughest of stains and ingrained dirt and debris in a carpet. Consisting of five individual stages, we inspect a carpet first, vacuum it to loosen dry soil, pre-treat it with a stain remover, deep clean it with an industrial strength steam cleaning machine and quickly return a carpet to a fresh, dry condition again. We clean with market-leading machines, which work deep into a carpet, eliminating widespread dirt, odours, dust mites, pet soiling, stains, bacteria, germs, etc.

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