Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Typically, 2-3 hours. We can’t promise this, however, as each job varies and how hot, cold or humid a room is all affect drying times. However, rest assured, we use leading cleaning equipment that’s designed to fully dry carpets really fast.

Q. Do you move furniture?

Absolutely – and we don’t charge for this. Our carpet cleaning West Norwood technician will move and replace furniture so we can clean a carpet all over. If necessary, we can also put soft pads under furniture afterwards, to prevent indentations in a carpet. So it’s easier and quicker for us to move furniture, we recommend you empty it first or remove accessories from it.

Q. Are you a local business?

We are a local carpet cleaning business serving homes and businesses in West Norwood. Our family-run carpet cleaners also employ local, fully vetted cleaning technicians.

Q. How long will it take to clean my carpets?

We provide fast and reliable carpet cleaning in West Norwood, so a single carpet can be meticulously cleaned in as little as 20 minutes. This does, however, depend on different factors, like room size, whether we need to move a lot of furniture and how much cleaning a carpet needs.

Q. What cleaning method do you use?

Every carpet will receive a meticulous clean, using our industrial strength equipment and powerful products. To enable the highest levels of dirt to be lifted from each carpet, we’ve developed a proven, five-step cleaning method. After a carpet has been assessed, it will be vacuumed with the latest HEPA machine. We’ll then apply a stain remover to work deep to dissolve any carpet stains. All cleaning residues as well as remaining dirt, allergens, odours, etc are then extracted with a tough, high-performance steam cleaning machine.

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