Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

The powerful nature of our cleaning machines allows us to complete the carpet drying process in a fast 2-3 hours. Bear in mind that room temperature, airflow and humidity can affect how quickly a carpet dries, so our timescales are never guaranteed.

Q. Do you move furniture?

Yes, indeed. One of our professional technicians will carefully move your furniture so we can clean the carpet underneath your items. Naturally, we’ll put everything back again once your carpets are spick and span. We advise customers to empty furniture or take items off furniture first, so they’re easier for us to move. We don’t charge for this service.

Q. Are you a local business?

Yes, we’re a family-owned carpet cleaning business local to Norbury. We’re an independent company so don’t operate as part of a large, soulless chain.

Q. How long will it take to clean my carpets?

Our carpet cleaning Norbury company uses fast and reliable cleaning methods, so our technicians can clean a carpet in as little as 20 minutes. This can depend on carpet size, level of soiling and whether a room has a lot of furniture, however.

Q. What cleaning method do you use?

Our meticulous carpet cleaners in Norbury have carefully curated a tried-and-trusted cleaning method to restore aesthetics and good hygiene to your carpets and upholstery. After assessing each carpet, it’s given a thorough vacuuming, using a powerful HEPA machine. Next, a carpet is pre-treated with a stain remover. We’ll then steam clean it using an industrial strength machine, which lifts out very high levels of dirt and debris from a carpet. Our cleaning method eliminates odours, pet soiling, allergens, bacteria and other substances, achieving impressive, long-lasting results.

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