Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Based on our years of experience, we aim to get carpets completely dry in circa 2-3 hours. This is a general guideline, as factors like airflow, temperature and humidity in a room can also affect how quickly a carpet dries.

Q. Do you move furniture?

Sure. Included free in the service, our technician will move furniture so we can fully clean the carpet area underneath. To make it easier for us to move furniture, it would be preferable if you could empty furniture or move ornaments and accessories off it. We’ll put your furniture back in its original place, adding protective pads underneath, if required.

Q. Are you a local business?

We certainly are. We visit all customers in Ravenscourt Park and operate locally, employing local staff and providing tailored carpet and upholstery cleaning that residents can trust.

Q. How long will it take to clean my carpets?

Each carpet takes approximately 20 minutes for us to clean, but room size and level and type of carpet soiling can influence this. How much furniture needs moving off the carpet can also impact the length of time it takes us to clean.

Q. What cleaning method do you use?

Over the years, our carpet cleaners in Ravenscourt Park have fine-tuned the cleaning process to enable us to deliver the most reliable, long-lasting outcomes. Our five-step method begins with a carpet inspection, followed by a rigorous vacuum clean using a powerful HEPA cleaner that removes ingrained dry soil. We’ll then tackle any stains using an effective stain remover. Our technician then steam cleans a carpet with an industrial strength machine that thoroughly cleans, sanitises, neutralises and deodorises carpets before we get them dry again.

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