Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

On average, expect a carpet to be fully dry again in 2-3 hours, thanks to our powerful cleaning machines. Timescales may, however, vary, depending on conditions such as temperature, humidity and how much airflow a carpet gets.

Q. Do you move furniture?

Of course. Our carpet cleaning Balham technicians provide this service for free. We move furniture and return it to its rightful place after we’ve finished cleaning. To protect carpets, we can also put soft pads under furniture. If you can move accessories off furniture before we arrive, such as plants, clothes from drawers or books from shelves, etc, we’d appreciate this.

Q. Are you a local business?

Yes, we’re local to Balham and not part of a chain. Our family-run business has been established since 1995 and employs a great team of local, professional technicians.

Q. How long will it take to clean my carpets?

It takes our technician only 20 minutes to clean a single carpet. We can’t guarantee this, however, as factors like room size, number of furniture items to be moved and how much soiling a carpet has received all influence cleaning times.

Q. What cleaning method do you use?

However soiled your carpets are, we use a reliable, five-step cleaning method that’s designed to eliminate up to 98% of dirt from a carpet. Our carpet cleaners in Balham have invested in modern HEPA vacuum cleaners and steam cleaning machines, as well as powerful products that remove stains, odours and unhealthy irritants. Every carpet is provided with tailored cleaning, suited to its specific needs. We also use natural, carpet-safe and human- and pet-friendly cleaning solutions, from start to finish.

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