Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Based on our years of experience, we aim to get carpets completely dry in circa 2-3 hours. This is a general guideline, as factors like airflow, temperature and humidity in a room can also affect how quickly a carpet dries.

Q. Do you move furniture?

You’ll be pleased to hear that we do, and even happier to note that we don’t charge for this service! By removing furniture, we can fully clean your carpets. Once finished, we’ll put all items back, preventing indentations by placing protector pads under furniture, where necessary. We advise customers to move accessories stored in or on furniture before our visit.

Q. Are you a local business?

Yes. Although we’ve rapidly expanded over the years, our family-owned carpet cleaners in Drayton Parslow still offer a local, personalised carpet and upholstery cleaning service.

Q. How long will it take to clean my carpets?

Each carpet takes approximately 20 minutes for us to clean, but room size and level and type of carpet soiling can influence this. How much furniture needs moving off the carpet can also impact the length of time it takes us to clean.

Q. What cleaning method do you use?

Over the years, our carpet cleaners in Drayton Parslow have fine-tuned the cleaning process to enable us to deliver the most reliable, long-lasting outcomes. Our five-step method begins with a carpet inspection, followed by a rigorous vacuum clean using a powerful HEPA cleaner that removes ingrained dry soil. We’ll then tackle any stains using an effective stain remover. Our technician then steam cleans a carpet with an industrial strength machine that thoroughly cleans, sanitises, neutralises and deodorises carpets before we get them dry again.

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