Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

To minimise disruption, we use the latest cleaning machines that encourage fast drying. Typically, we can fully dry a carpet in about 2-3 hours. This isn’t guaranteed, however, as airflow to the carpet, room humidity and temperature all influence the speed at which a carpet dries.

Q. Do you move furniture?

We do, indeed – and we don’t charge extra for this service! However, we recommend that customers take small accessories off furniture first, such as lamps, or books from shelves, etc, so furniture is easier for us to lift. Once we’ve cleaned all areas of your carpets, we’ll put your furniture back, even placing protector pads under furniture, where required.

Q. Are you a local business?

Yes, we are. We provide local carpet cleaning in Heelands for domestic and commercial customers. Our carpet cleaning company is family-owned and independent.

Q. How long will it take to clean my carpets?

We estimate about 20 minutes per carpet. Bear in mind this can vary according to the level of carpet soiling, how much furniture we have to move off a carpet and the size of carpet.

Q. What cleaning method do you use?

Thanks to using a highly effective, proven cleaning method, we can achieve great things for your carpets. Comprising five stages, our cleaning process ensures carpets will be rigorously cleaned, sanitised, neutralised and deodorised, with ingrained carpet dirt and particles taken away. We clean with market-leading HEPA vacuum cleaners and steam cleaning machines, which penetrate deep into a carpet, removing even long-standing levels of dirt, odours, stains and allergens. Our cleaning method is reassuringly safe and free of toxins.

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