Open 6 days 9am - 6pm

Frequently Asked Questions

Q. How long will it take for my carpet to dry?

Based on our years of experience, we aim to get carpets completely dry in circa 2-3 hours. This is a general guideline, as factors like airflow, temperature and humidity in a room can also affect how quickly a carpet dries.

Q. Do you move furniture?

Certainly. Having lots of furniture in a room can make it harder to fully clean a carpet, so we move furniture as part of our service, at no extra cost. Our technicians are highly experienced professionals and will always move and replace items carefully. We recommend you move smaller accessories yourself off furniture before we arrive.

Q. Are you a local business?

Correct. We’re proud to offer local carpet and upholstery cleaning to all X customers. Our family-owned business remains firmly independent and not part of a franchise.

Q. How long will it take to clean my carpets?

Advances in modern technology means we can clean a carpet in a fast 20 minutes. This is a general guideline, however, as times can vary according to the amount of furniture to be moved, the size of a room and how much cleaning an individual carpet requires.

Q. What cleaning method do you use?

With our multi-stage carpet cleaning in South Kensington, we ensure pristine results for your carpets and upholstery. We’ve heavily invested in the latest, industry-approved machines and products that are geared up to remove the toughest of stains and all levels of deep-seated dirt. We use powerful steam cleaning machines that sanitise, neutralise and deodorise carpets, removing up to 98% of carpet debris, allergens and pathogens, using natural, safe and non-toxic processes. Our cleaning machines are also water-efficient and eco-friendly.

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